Feature
Meet guests where they already are. Send confirmations, reminders, and updates directly through LINE, the messaging app used by over 50 million people in Thailand.
As soon as a reservation is confirmed, the guest receives a LINE message with their booking details, check-in time, and a direct link to their digital booking summary. No email needed, no spam folder risk.
Send automated reminders 24 hours before arrival. Include directions, property policies, and early check-in options. Guests arrive prepared, and front desk calls drop by 60%.
Notify guests when their folio is ready for review, send payment links for any outstanding balance, and share a digital invoice. Checkout becomes smooth, fast, and paperless.
Guests can reply to your messages. Front desk staff see all conversations in the WelaSync dashboard, organized by reservation. Handle requests, complaints, and special arrangements without switching apps.